One common review count is showing on the all the listing of my product on due to some code errors on live theme. please help me
Please find out the issue here:
Here is the actual count of the review
here is the wrong and default review count showing on all the listings that is (12)
Please help me
Hey, @Enhance .
Thank you for reaching out and bringing this to our attention.
If the extra count of review affecting all of your products is due to coding, then we’ll need to access your account in order to get a closer look at the problem. However, it’s also important to note that our scope of support may be more limited when dealing with custom coding or a third-party theme. While we’re unable to provide account-specific support via the Shopify Community, we’d be happy to further assist you through live chats or emails. Please visit the Shopify Help Center and login to your account to create a support request.
That being said, I think your store looks great and I love that you have a chat function on the store. I also like the effective use of the announcement bar - great job! However, I’ve noticed that there may be a section that hasn’t been completed as they don’t appear to be directing me to the specified collections and this may be a great place to showcase some of your product images.
Once you’ve resolved this issue with our support team, I’d love to hear more about your experience so far and share some resources to help you get started. Do you have a marketing plan prepared for your store?
