Issue with saving the new Automatic Shipping Discounts and Subscriptions

Shopify Discussion

Topic summary

Main issue: After Shopify introduced Automatic Shipping Discounts, the discount cannot be saved when the purchase type is set to “Subscription” or “Both”; it repeatedly prompts to save and reverts to “One-time purchase.”

Key questions:

  • Do Automatic Shipping Discounts support subscriptions, especially since automatic product discounts currently do not?

Current behavior:

  • UI does not persist the subscription-related purchase type; saving fails and defaults to one-time purchase.
  • A screenshot of the discount settings UI was provided to illustrate the problem.

Impact/urgency:

  • Merchants are contacting the poster about this limitation, indicating operational impact.

Status:

  • No confirmed answer or workaround provided in the thread.
  • Issue remains open; awaiting clarification from Shopify on intended support and/or a fix.
Summarized with AI on January 17. AI used: gpt-5.
1

Recently, Automatic Shipping Discounts were added. The issue is that currently, I am not able to save an Automatic Shipping Discount with a “Subscription” or “Both” purchase type.

Are Automatic Shipping Discounts meant to support subscriptions?(Since automatic product discounts do not support subscriptions) If so, I am unable to save the discount for the 2 types mentioned above. It just keeps asking me to save and always defaults to “One-time purchase”.

Thanks. (It would be cool if automatic discounts supported subscriptions!)

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2 Likes
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Any update on this? Merchants are reaching out about this issue.