Issue with Shipping Address Export via API to My WMS

Shopify Apps
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1

Hi everyone,

I’m facing an issue with the Shopify API when exporting orders to my WMS. Some key customer details—shipping address, destination, email, and phone number—are missing or incomplete in the API response.

:pushpin: Context:- The addresses appear fully complete in the Shopify order interface.

  • in the API response shipping_address sometimes lacks key fields like street name and postal code.
  • destination also appears incomplete.
  • Email and phone numbers are not included in the API response.

**:red_question_mark: Questions:**1. Are email and phone numbers restricted to specific API scopes? If so, which ones?

  1. Is there another permission required to ensure all customer details (full address, email, phone) are included?
  2. Has anyone encountered a similar issue when integrating Shopify with a WMS?

Any insights would be greatly appreciated! :rocket: Thanks in advance for your help.