Issue with Variant Options Pricing on Cart Page

[TCCOge1]

Hi everyone,

I am writing to seek assistance with an issue I’m encountering on my Shopify store regarding variant option pricing on the cart page.

I run a cake bakery and utilize Shopify to manage my online store. Within my product offerings, I have a product with two variant options, one of which is the “Single-Tier Size Selection.” As this option has a large number of values (up to 18), I have utilized a third-party app called Expo to create the remaining variant options, specifically the “Extra Items” option, each with its own corresponding price.

The problem I’m facing is that when a customer selects their preferred options, which include both the “Single-Tier Size Selection” and “Extra Items” options with prices, the total amount displayed on the cart page only reflects the price of the “Single-Tier Size Selection” option. It fails to add up both the “Single-Tier Size Selection” and “Extra Items” prices together.

This is really causing confusion for my customers and affecting the accuracy of order totals. I have tried troubleshooting within the Shopify backend but have been unable to resolve the issue.

Can anyone please assist me in resolving this matter?

[EasifyApps]

Hi @TCCOge1 ,

Sounds like the Easify Product Options app could be just what you need to streamline your product options and pricing !

The app makes it a breeze to set up custom options with additional prices for your products. There are various ways to set up options with Easify app to suit your needs.

Here’s an example to give you an idea:

To get you started on the setup process, could you please share your current store along with more information about the options you’d like to set up? That way, I can provide you with a step-by-step guide tailored to your specific needs. Alternatively, you can reach out to the Easify team via the 24/7 in-app live chat for instant assistance .