Issues with Shopify password page

Technical Q&A
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1

Hi

I have a few issues I need help fixing on my Shopify Dawn password page, and I’ve tried several solutions but nothing seems to work:

  1. Desktop logo – I want it to be bigger, but all my attempts haven’t worked.

  2. Background image – looks fine on mobile, but on desktop it appears zoomed in and not proportional like on mobile.

  3. Email box – the placeholder text is white on mobile but black on desktop. I want it to be black on both.

Can anyone help me solve these issues?

Link to store: Kultra home

Thanks in advance!

2

Hello @anisa ,

I hope you are doing well!

I have checked and confirmed that the store is password-protected. Can you please provide the password so that I can provide you with the CSS to add to the theme? Also, if you want, I can add the CSS to your theme, but you need to provide me the collaborative code.

3

Hey @anisa

Your store is password protected, can you share the password as well?

Best,
Moeed

4

Need your store password to further check, I’m stuck in the password page of your store after checking.

5

Hi thank you! Here’s my Shopify collaborator request code for the store Kultra home: 7898 the code for the store is skeala.

Thanks, Anisa

6

The code for my store is: skeala

Thanks!

7

The code for my store is: skeala

8

Hey @anisa

  1. For point number one, there’s a lot of empty space in your logo image itself as you can see below, you just have to reduce that and then your logo will be good to go.

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  2. Which background image are you exactly talking about?

9

Thanks for your help! The background image I’m referring to is the monogram pattern. On desktop, it looks much larger than on mobile. I would like it to appear smaller on desktop, just like it did when I originally added it, so the pattern matches the mobile view.

Thanks,
Anisa

11

It seems like I fail to find a place to use your shared password after my double-checking. May I know if you are building up this store still? If you can share a preview page for my further check, that will be great. Thank you!

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