Hello my sites live now so trying to sort this out ASAP, doing a test order and the dropdown for “country/region” wont allow you to click it stopping people from checking out. I do have changed all the shipping rates and even the theme but it just wont fix.
Also Im using oberlo.
Anybody with experience know how to help?
Hi, @Ramontsag !
Do you know if the country/region drop down menu was working previously? Is the issue persistent across multiple browsers and/or devices?
If you’re comfortable sharing your store link here, that might be the easiest way for the Community to help you troubleshoot. It would also be helpful to know more about the shipping settings, such as whether you have multiple shipping zones and/or shipping profiles under Settings > Shipping and delivery.
Our team can also look into this with you privately if you’d prefer. You can get in touch any time via live chat, email, or callback in the Shopify Help Center, and we’ll be able to take a look at the settings with you.