Items showing in Sale section when not on sale

Topic summary

Issue: Products appeared in the Sale collection despite not being on sale.

Setup: The Sale collection is automated with a rule “compare-at price > 0,” which in Shopify indicates an original price for discounted items.

Investigation: Suggestions included checking if products were manually assigned or had a sale tag. The poster clarified no manual assignment and no sale tag; they believed the compare-at price wasn’t set.

Update/Resolution: The highlighted product did have a compare-at price greater than 0, accidentally set equal to the regular price. This met the collection rule and caused inclusion. Correcting the compare-at price (e.g., set to 0 or remove it) resolves the issue; republishing is unnecessary.

Actions/Outcomes:

  • Verify compare-at price values on products showing in the Sale collection.
  • Ensure the automated rule aligns with desired behavior (e.g., require compare-at price > current price if supported).

Status: Resolved. Screenshots were included to confirm the settings; no code or attachments were central.

Summarized with AI on December 19. AI used: gpt-5.

Sorry I should have mentioned in my original post - the collection is automated, when the compare-at-price of the item is set to greater than 0. And this is not the case for the item which was highlighted in the sale collection. It has not been manually assigned to the collection.