Hi, folks. As most people know Google and Facebook will both place automated test orders to verify shipping and other details. The names are fairly well-known and they always abandon before finalizing checkout. We have a new friend showing up in our logs by the name of James James. The email addre…

Thanks for looking into this. Our “free” products are locked to the public and only approved customers with logins can access them. James James never actually reaches checkout, only abandoned orders. If the bot is posting links to our free products on Discord, people should still not be able to get …

The bot won’t visit the store like a normal user, they will be scanning (iterating through) your Shopify site’s directory trees and product listings en-mass. Especially since 90% of Shopify sites use the same core product hierarchy.. Then it will drop A link direct to the product itself which (spec…

I’ve heard they are going thru the back end. Please, everyone contact Shopify and report this issue as we are not getting the attention this needs.

This issue has also affected items with a value over $0 (this did not happen to me, I disabled my $0 items when actual orders first started coming through). From another thread on this same topic: [1000016068.jpg]

Have you reported this to Shopify? The more people who contact them, the better chance we have of getting this fixed.

Thank you!!! That makes so much sense and sheds light on this. Now if only Shopify would prevent this…so I can put the product live again.

What would happen if we create a draft order for James James with an actual paid-for product (I appreciate the bot has multiple email addresses but it is only using one on our site) When it goes to the cart page the cart will not be empty and it will have to process the draft order first. Could this…

I think it’ unlikely to work since cookie for abandon cart is stored on users machine via browser so (AFAIK) there’s no easy way to force a custom session (what your suggestion essentially is) back to the user session cookie without some hackery.

I’m going to try and offer a coupon for free digital downloads but keep the price at $1. I’ll let you all know if that works ?? :female_sign:

James James and the world of Automated Abandoned Cart Robots

Technical Q&A

Ben12341 March 20, 2024, 2:24pm 85

Hi, we would all be so greatful if you would share your coding fix with Shopify since they cannot seem to figure it out themselves.

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James James and the world of Automated Abandoned Cart Robots

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