Howdy, I currently love and using Judge Me shopify in-app to collect product reviews. But the email I send on the first section doesn’t allow customers to upload photos. (only star, title, body)
Currently, customers have to submit a review with Tittle & Body - then they get directed to a 2nd screen to upload media - BUT a lot of my customers are leaving and confused.
Question - is there a way to enable customers to upload media on the same FIRST page they complete title and body review as per image attached?
@ccingate ,
Hi,
Unfortunately, Judge.me’s default review request emails don’t support photo uploads on the first screen—photo/video uploads only appear after submitting the text review.
To fix this, you’ll need to use the Judge.me Review Widget on your storefront product page, where customers can submit text + photo reviews all in one step. You can then direct customers to that page instead of using the email-only method.
If it resolves your issue, please mark my answer as a solution, or if you want me to fix this, DM Wtsap
Ok. Can we request this feature from judge me? I assume I am not the only one wanting this…