Judgme.me app on Pinnacle app duplicated star review

Topic summary

A merchant using the Judge.me review app encountered duplicate star ratings on their product pages - one blue star review they added through the app, and one red star review from their Pinnacle theme that was unclickable and couldn’t be removed.

Resolution provided:

  • A community member suggested adding custom CSS code to the theme.liquid file (above the tag) to hide the duplicate reviews
  • The code successfully removed the duplicate stars from product pages

New issue emerged:

  • After implementing the fix, star reviews disappeared entirely from category/collection pages
  • The merchant is now seeking a solution to restore reviews on category pages while keeping the product page fix intact

The discussion remains open as the secondary issue needs addressing.

Summarized with AI on November 4. AI used: claude-sonnet-4-5-20250929.

Hi,

I just recently received my first review. We installed the Judgme.me app, and a blue colour star review was added by me.

However, red review is not visible in the theme and is not clickable and can’t remove the duplicate.

Hey @WorkbenchDirect

Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.

Best Regards,
Moeed

Hi,

@Moeed https://workbenchdirect.co.uk/collections/wooden-indoor-outdoor-heavy-duty-workbench/products/acorn-workbench-kiln-dry-work-station-with-back-panel-and-double-shelf

Hey @WorkbenchDirect

Follow these Steps:

  1. Go to Online Store

  2. Edit Code

  3. Find theme.liquid file

  4. Add the following code in the bottom of the file above tag


RESULT:

If I managed to help you then, don’t forget to Like it and Mark it as Solution!

Best Regards,
Moeed

1 Like

Thanks! It worked as a charm!

It fixed the problem with the duplicated star review on the product page. However, it is now missing from the category page.

Is it possible to fix that?