Hi @justashopsir ,
We appreciate your inquiry in the Shopify Community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.
Congrats on your new store! Especially, we were truly impressed by the consistent color and theme of your store along with the diversity of products offered.
However, I have some comments to boost sales. Here are some of my recommendations for conversion boost, please kindly check.
1. Optimize the first view of Homepage
With just a glance over the hero banner, I can decide whether to continue exploring a shop or not. At my first view of your website, I think the space above the hero banner is kinda so large that a portion of your Hero banner is cut. So try to smallen this space.
Also, as the navigation bar is the outline of your website (which your website contains), it would be nicer to display the navigation bar right adobe the Hero banner with the key sections: Home - Shop (in this you can divide into smaller categories like currently) - About us - Blogs.
2. Showcase your Best seller products with discounts
I notice that you put all product categories and new products on Homepage, which could be saved for the Shop/All stocks page. Instead, Best sellers with some click incentives (discounts, number of sales, star ratings, etc) would intrigue customers to get to know your products and decide purchases better.
3. Restructure Homepage layout & information
As a customer, I would say that your Homepage is really focused on product showcase that discourages from scrolling deeply enough to see the Value proposition and testimonial. Therefore, I suggest you reduce the number products displayed on Homepage (just Best sellers and the Categories with redirected buttons). Then the flow of your Homepage would be:
- Hero banner
- Brief introduction
- Best sellers (with the preview of purchases and ratings quantity)
- Value Proposition (to differentiate your business)
- Testimonials (this is very crucial to build trust in customers)
- Final CTA button
4. Add more illustrations for the product with the comments
As a consumer, I always wonder how that piece looks like in different angles and use cases. Therefore, I would highly recommend adding more illustration for your product. Also, to build consumer trust, try leveraging comments and reviews below each product:
- Create a dedicated “Customer Reviews” section below the product description, with clear spacing and a distinctive background or border color.
- Use visually engaging elements like star ratings, thumbnails of user-uploaded photos, and highlighted quotes from the best reviews.
5. Leverage Social Proof and Scarcity
It could be more incentivizing if you add a timing countdown (20 hours:30 minutes left…). Also, leverage Social Proof and Scarcity by displaying low-stock alerts (e.g., “Only 3 left in stock!”) to create urgency and highlighting recent purchases (e.g., “X people bought this in the last hour”) to encourage action.
Also, with that pop-up window, you can try “Add your mail and Get 10% off your first custom map – just tell us where you’re from!”
6. Add FAQ Page/ Contact Us Page to your Online Store
Your store looks great overall! To make it even better, you could consider adding an FAQ and a “Contact Us” page. These are essential for helping customers quickly find answers or reach out for support, which can significantly enhance their shopping experience.
For an easy solution, I recommend trying MooseDesk App. It provides free, professionally designed FAQ and Contact Us templates with a simple one-click setup that perfect for elevating your store effortlessly!
Thank you for reading. Wish you a nice day ahead!
So those are some of my suggestions for your store as an UX expert. If this is helpful for you, please let me know by giving me a ‘LIKE’. If your question is answered please mark this as 'SOLUTION’.
Once again, keep up the fantastic work, and I wish you the best of luck in the future!