Hi! I’m wondering if anyone else has figured this out… We use Klaviyo for our email marketing and recently I was tasked with revisiting our SMS marketing and getting to the bottom of why it isn’t working. I found a few issues with the setup and resolved all of those so that everything is set up and…

I have been banging my head against this issue on and off for a few weeks now. I am so exhausted and surprised that there is not a simple connection here. If you do figure something out, please update. I am working on an overly extensive non-sensical workaround to accomplish this. We have a few ot…

Let me know if you figure something out! We decided to give up and put up a sign with a QR code that takes shoppers to our subscribe page for now. We didn’t want to add a 3rd party post-checkout pop-up or anything like that.

Hi! Did anyone ever get farther for this issue? Trying to set it up for one of my clients and it is a nightmare. I think we might have to literally have a sign up sheet or QR code at check out. Wild that there isn’t a “sign up for Email + SMS marketing” check box option

Klaviyo doesn’t currently allow customers to opt-in for SMS directly through in-store POS systems. However, you can collect phone numbers at checkout and later ask for consent to SMS marketing through email follow-ups. Alternatively, you could integrate with a service that supports in-store SMS opt-…

Hi, we have recently built an integration that allows this to take place. You need to consider your jurisdictions specific rules around opt in but it can be done. If you have a specific outcome let us know and we can provide our advice to date.

Klaviyo SMS marketing - Can customers opt-in on in-store POS?

Shopify Apps

CCMandA August 20, 2024, 8:05pm 5

Update on 8/20/24…I don’t know about Klaviyo but running into this exact same issues with Yotpo SMS Bump.

Topic		Replies	Views
Why is SMS status still 'awaiting confirmation' after Klaviyo integration? Start a Business apps	2	46	November 9, 2023
OptIn Setup Klaivyo <> Shopify Shopify-Diskussionen	3	67	March 29, 2025
How can I automatically add POS client emails to Klaviyo subscribers list? Start a Business	5	104	June 21, 2022
Klaviyo sms integration with coming soon page Store Design	4	60	October 10, 2021
How can I track customer consent for marketing in POS transactions? Retail & Point of Sale Social-Media-Strategy	1	54	January 20, 2021

Klaviyo SMS marketing - Can customers opt-in on in-store POS?

Related topics