Klaviyo - use full page form as landing page - anchor link not working

Store Design
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Topic summary

A user is implementing a Klaviyo full-page signup form as a landing page following official documentation but encountering anchor link issues.

The Problem:

  • Using relative anchor links (e.g., #NameOfAnchor) in Shopify navigation doesn’t work
  • Absolute URLs (e.g., www.homepage.com/#NameOfAnchor) function correctly but create poor UX by redirecting users from other pages (like blog posts) back to the homepage

Technical Context:

  • Site uses Refresh theme
  • User is willing to share actual URLs privately for troubleshooting

Current Status:

  • Discussion remains open with no solution identified
  • Another user requested clarification on the implementation details
Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

Hello! I’m trying to use a Klaviyo sign up form (full page) as a landing page on our site by following these instructions.

The anchor link does not seem to work when I click it (using just #NameOfAnchor as the link in Shopify) however if I use an absolute URL eg. www.homepage.com/#NameOfAnchor it seems to work ok, only problem is that I don’t want it to redirect back to homepage if someone is looking at a blog page for example (terrible UX).

Using refresh theme. Can share URLs to real store in PM.

Thank you!

2

@avau - when I clicked on link, no form appeared, do we need to click anywhere else?

3

These are not the real links for the website. Just an example. I’ll PM you the real site links.