Landing Page Data since 11/10 on mobile IOS browser

Shopify Plus

Topic summary

Main issue: Since 11/10, Analytics Dashboard data on mobile iOS browsers (Safari and others) shows a sharp attribution shift by landing page. Add to cart, checkout, and conversion metrics that previously attributed to the home page now read as zero, with activity instead appearing under the checkout page as the landing page.

Impact: This creates a clear inconsistency versus prior days and makes landing-page-based analysis unreliable.

Scope: Reported on mobile iOS traffic; unclear if limited to a single store or broader platform behavior.

Request/Action: The poster asks Shopify to investigate whether this is a platform-wide issue. If it’s store-specific, they will examine their checkout flow.

Status: Unresolved. Awaiting clarification on cause and scope; no fixes or official confirmation provided yet.

Summarized with AI on January 11. AI used: gpt-5.
1

I noticed a sharp change in Analytics Dashboard Data since 11/10 on mobile safari or other IOS system data by landing page. Add to cart/Checkout/conversion on landing page as home page all goes to zero, and instead it all went to the checkout page as landing page.

If true, I think it represents a clear inconsistency of data as compared to previous days, causing difficulty for us to analyze the data by landing page.

Otherwise please let us know if it is store-specific issue, so that we will look into our checkout flow

Please help take a look.