Good Evening,
I am hoping somebody is able to help. I seem to be having an issue with the language & currency on my site. I have installed various apps and none of them seem to change the language or currency when selected at the top of the site.
Is there a reason for this?
URL: https://endless-retro-22.myshopify.com/
Thank you,
Hi @Endlessretro ,
You can check and follow Shella Theme’s tutorial:
Currency: Refer https://mpithemes.gitbook.io/shella-shopify-theme/theme-settings/currency#2.-stores-currency
Language: Refer https://mpithemes.gitbook.io/shella-shopify-theme/theme-settings/apps-and-language#language
Just follow their instructions, everything will work fine.
Hope it helps!
Good Evening @LitCommerce
Thank you for your advice. I am a little confused because I have followed all the steps on Shella and the language and currency still does not seem to change when selected on the header bar.
I am wondering if it is because in the past I have downloaded apps for language / currency and then deleted them. If there is still coding left in from these deleted apps, could this be counter effecting this and making it not work?
Any advice is appreciated.
Thank you,
Hi @Endlessretro ,
Please send your site and if your site is password protected, please send me the password. I will check it for you.
Hi @Endlessretro ,
I checked and you still haven’t set this up: https://i.imgur.com/bGLjAi2.png
You need to setup more about it.
Or if still not working, you need to contact Shella Theme, they will help you to setup quickly.
Hope it helps!
@LitCommerce thank you so much that is so helpful - i have added what you suggested and it has worked! I do have one question though - do you know why some of my product currencies haven’t changed but some have fin as per screen shot below? thank you
Hi @Endlessretro ,
I checked and all works fine. https://i.imgur.com/iw9ExBK.png
This may be due to cache, you can check on another device or incognito tab.
If it helped you solve your issue, please mark it as a solution. Thank you and good luck.
@LitCommerce thank you so much!!
