I received an email from shopify-capital-offers@em.shopify.com reply to: inactive@shopify.com discussing funding through Shopify capital.
can anyone confirm this is a legitimate email address or a scam?
Without seeing the email you received it can be difficult to be sure. If you are eligible for capital funding and this is something you are interested in, I recommend connecting with our authenticated chat support team for confirmation. They’d be happy to confirm your eligibility and chat with you more about the options. To access our authenticated support, please follow this link: Shopify Help Center. Open the AI chat window and use the prompt “Contact support” to get started.
Hi @SevenThirtyPro ,
Emails from Shopify typically use the @shopify.com domain. However, always exercise caution:
- Check for typos in the email or unusual requests for personal information.
- Verify links by hovering over them to see where they lead.
- Log into your Shopify account directly to see if any notifications match the email content.
If in doubt, you can contact Shopify support directly to confirm the legitimacy of the email.
If it resolves your issue, please mark my answer as a solution or if you still need assistance, let me know. Thank you.