We are an e-commerce company running on Shopify plus and planing to run a very common promotion for specific products.> So we needs to limit purchasing power of each customers only for specific product.> As an example assume we are doing flash sales for one item at very lower price so one customer should able to purchase that item only one qty. And it should be validated with customer email and phone number too. So using same email or phone number user will not able to buy the same item again.> Please let me know if there is any app or any solution for this.> Thanks in advance.
Greetings, @NuwanEpa .
Thank you for posting this question!
I understand you’re looking to set a quantity limit for purchasing specific products. You can do this using a third-party app, like Limit Qty Purchase or Order Limits - MinMaxify, to set quantity limits for specific products or the cart page. Both of these apps offer a free trial for you to try out and if you need any help with these apps, the app developers are always available to assist you - you can reach out to them directly through the contact information found in the Support section of their app page.
I’d love to know if either of these can work as a solution for your store. Let me know!
Hi Elias thanks a lot of the reply. But this is not what we are looking for. Because we can limit this from the cart but customers able to purchase same item with multiple orders. What we need is if the customer buy this item one time using his phone number or Email he/she should not able to buy the same item again. And i have reached out all the apps that you mentioned all the responses came from them is such a feature not available with them.
Thanks and looking for proper answer.
Hi, @NuwanEpa .
Thank you for following up and taking the time to look into these apps!
I recommended these apps by looking over their descriptions, and for Limit Qty Purchase - it does indicate that you can set a quantity limit on the product level and a lifetime purchase limit using the customer’s email id, so I’m assuming their response is due to the inability to limit by phone number. Nevertheless, I’m also not having any luck finding one that can limit the purchase using the phone number.
Since you’re on Shopify Plus, then you can also submit a request to our Plus FED team and see if they have any other suggestions. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to assist you with submitting a request through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request.
I’d love to know if our Plus FED team has any other suggestions. Keep me posted!