Limited access

Topic summary

A user is experiencing access issues with their main Shopify account after creating multiple trial accounts using the same email address. When attempting to access their primary account to design their store, only the trial accounts appear instead. The user is seeking guidance on how to regain full access to their main account and resolve this account conflict issue.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.

i have always had my shopify account but did few trials on another accounts withn same email address. Now i do not have full access to my main account as i want to design my store just the trial accountrs popping up. Please any suggestions on what to do?

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