hi,
I have a shop in basic plan, and the application (in free period) Globo Products Option (to help us to add customize field on product page).
In the html email that Staff receive, i tried to add code to display the new extra fields which are well stored into the order line details ( line.properties object i guess). I can check & see them into order detail.
so i copy/pasted the basic code i see everywhere here (when people want to display properties), like the red-box in the photo :
But each order notification email to the staff never have the new properties content.
I also add a “hello word” text to check, but it never been display instead the red content.
As i’m still in “test mode” in my basic plan, does the properties content or customized email are desabled ?
As i said, in order detail, i can see the properties for each line product, so i don’t understand why the email does not write them with this code.
I also have no returned error on the screen , neither in the email.
So i’m stuck, i don’t know where to check, what is wrong with this code ?
I hope you could help me
Best regards