How to fix this please can some one help me
Liquid error (snippets/tiny-script-control line 1): internal
Topic summary
A Shopify store owner encountered a liquid error in the tiny-script-control snippet appearing at the top of their website.
Resolution of Initial Issue:
- The error was identified as a widespread problem affecting multiple Shopify sites
- Shopify was actively working on a fix
- The issue resolved automatically without manual intervention
Ongoing Performance Problems:
The user is now seeking help with additional issues:
- Slow website loading speed - Investigation revealed 2 media files with very slow load times significantly impacting performance
- The user has already compressed videos from 200MB down to 9MB and 6MB but cannot remove them entirely
- Image-related issue - Multiple references to a problematic image that needs fixing (specific details in attached screenshots)
Current Status:
The discussion remains open with the user requesting assistance on optimizing media files and resolving the image problem. Screenshots have been shared to illustrate the issues.
1 Like
This is a common error that is happening on many shopify sites. There is probably some bug and shopify is working on it. Don’t worry too much and it will probably be fixed soon.
1 Like
Looks like the problem has been fixed. Please check back @learningdesign .
1 Like
@BSS-TekLabs Yes fixed by it self thank you but how can we know its from shopify
and
i have one more issue can you please help me in that
1 Like
What is your problem. If I know I will help you.
1 Like
@BSS-TekLabs
please check the image in all these problem any one you know how to fix please help me in that
@BSS-TekLabs is it possible will you do?
1 Like
I checked and found that on your website there are 2 media with very slow loading speed, this will significantly affect your website speed. You can check it and optimize the size of the media you upload.
1 Like
@BSS-TekLabs sir these 2 videos i have already resized from 200mb to 9mb and 6mb but i cant remove them
do you know how to fix this image please
@BSS-TekLabs sir please help me to fix this image