Hi @Sal-leaders ,
I understand your concern about the limitations in Shopify’s local pickup feature. Unfortunately, the current Shopify setup requires a full address for each location to display as a pickup option during checkout. Here’s how you can address this issue:
1. Workaround for Ambiguous Locations
If you want to create a generic “Local Showroom Pickup” option without providing a detailed address, you can:
Set up a new location in Settings > Locations and provide a dummy address that’s near your actual showroom or central region for pickup.
Inform customers via the pickup instructions field about the specific process:
“We’ll contact you to confirm the exact pickup location after placing your order.”
2. Hiding the Address at Checkout
Unfortunately, Shopify doesn’t allow hiding the address for local pickup locations directly. The address will appear on the checkout page. However, you can make it less prominent by:
Setting a short, generic address (e.g., city and state only) that doesn’t confuse customers.
Using clear pickup instructions to manage expectations.
3. Consider a Pickup App
There are third-party apps available that provide more flexibility for pickup options, including hiding or customizing location details. Some options are:
Store Pickup + Delivery by Zapiet
A robust solution allowing you to control pickup locations, customize instructions, and display options clearly at checkout.
Local Pickup Guru
Another app to enhance pickup workflows with location management.
Both apps work with all Shopify plans, but be sure to check their pricing for your needs.
4. Feedback to Shopify
Your note about tiered plan limitations is valid. It’s worth submitting this feedback to Shopify directly via their support channels or forums. The more voices they hear, the better they can understand merchant needs.
Let me know if you need help setting this up or have any other questions!