Login Page For Customer

Topic summary

A user reports that their customer login page displays “Shopify.com” despite having purchased and configured a custom domain in Shopify settings.

Diagnosis:
The issue stems from using Shopify’s new customer account system, which relies on email verification for login.

Proposed Solution:

  • Navigate to Store Admin Panel > Settings > Customer Accounts
  • Select “Classic” account type instead of the new system

This should resolve the domain display issue and allow customers to log in with traditional credentials on the custom domain. The discussion appears to be ongoing, awaiting confirmation from the original poster on whether the solution worked.

Summarized with AI on November 5. AI used: claude-sonnet-4-5-20250929.

why my customer login page showing Shopify.com ? I have already a domain and

in Shopify setting customer account I change to my purchased domain but still showing Shopify.com in login page

Hello @TrendyShopin

Currently, you are using a new customer account, which allows you to login the customer using their email verification, but I assume you wanted the classic one with the customer details, so please complete the steps below.

Navigate to Store Admin Panel > Settings > Customer Accounts. Select Classic.

It should resolve your issue:)

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