Can someone please help me to remove the white outline on my logo box. I have uploaded my logo as .jpeg file and tried to recreate the black background in multiple different sizes but I always end up with the white outline.
My logo was created in adobe illustrator and I can export it into many file formats if there is a solution there?
My logo has a black background and Ideally this would mesh with the debut theme black background I choose.
Hey @Mounts !
Not sure what’s going on with your export, but the white border is definitely a part of the image.
The ideal solution would be to export your logo as a png with transparent background – this way your logo would work well on any background.
But this is a bit difficult for me to do this unless I have your assets, so I’ve just done a quick crop for you. Try this image here:
Let me know if it works!
I think it’s an image problem, not a shopify/web problem.
How about bringing your vectors from Illustrator into Photoshop. If the white box still appears in PS you can easily get rid of it there.
I’m happy to explain the steps if that helps. Or you could upload the vector file from Illustrator (save as an EPS) and I would be happy to do it for you.
John
Thanks so much - I don’t know what the difference in png vs jpg is but I no longer have the white box showing!
Appreciate your input!
Awesome!
PNG files can have a transparent background, i.e. no automatic white background/rectangle.
JPEGs cannot be transparent, but they can be compressed to smaller file sizes. Use JPEG whenever you can, and you can use something like tinyjpg.com to further compress the file for a faster-loading site.
John
No worries @Mounts !
All the best with your store!
Im still having problems. I switched my jpeg to a png on photoshop. And for some reason i just cant get rid of the background on shopify. My header is a png file but its like a grey background everytime. Does anyone know the code to get rid of this box. I am STRESSING!!
Your logo looks ok to me. Here’s what I see in Safari on macOS.
The only grey box I see is the background for your announcement bar. Is THAT the problem?
John
The logo looks fine from my side as well! I am using Chrome browser. You can open the site using another web browser to verify.
