Issue: An image inserted via Shopify’s Online Store > Pages appears stretched to full text width and looks blurry on the live page, despite the original being 390×152 and cropped to 240 in the internal editor. In the editor preview it displays at the intended size; on the published page it expands to full width.
Evidence: Two screenshots illustrate the mismatch between the editor view and the live page rendering. Images are central to understanding the visual discrepancy.
Actions taken: A collaborator requested the store URL and password to inspect the issue directly. The store link (https://iba-uba.myshopify.com/pages/our-warranty) and password (“eaglepoint”) were provided.
Status: No diagnosis or fix has been shared yet. The thread is open, pending investigation and suggested solutions.
Hey there! Hoping someone can help me troubleshoot this issue → uploading an image through Online Store > Pages results in a blurry image that spans the whole width of text despite the image being only 390 x 152 and being cropped to 240 through internal image editor.
What i see in the editor
What comes out on the page
Something is forcing the image to stretch to the full width despite all my settings. Does any one know the solution for this? Thank you in advance!
Hi @point7 ,
Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible.
Absolutely! The store link is: https://iba-uba.myshopify.com/pages/our-warranty
Password is: eaglepoint
