Looking for a free app that working with free local delivery & pick up instore.

Payments + Shipping & Fulfilment
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Topic summary

A merchant is experiencing issues with Shopify’s native shipping settings preventing local customers from accessing free local delivery and in-store pickup options. The system either charges freight incorrectly or blocks pickup entirely based on local addresses, resulting in lost sales and customer frustration.

Proposed Solutions:

  • Configure separate shipping profiles for local versus out-of-town customers
  • Enable Local Delivery & Pickup in Shopify’s shipping settings

Recommended Apps:

  • Store Pickup + Delivery by Zapiet (free plan available)
  • Local Delivery + Pickup by Mageworx (supports zip code-based delivery)
  • Pickup & Delivery Buddy (affordable option)

For Shopify Plus users, custom Shopify Scripts can provide additional shipping logic customization.

The discussion remains open with no confirmation whether the suggested solutions resolved the issue.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.
1

Hi there. I am looking for a free/ cheap app that working with free local delivery & pick up instore (we freight items out of town too) however we are struggling with free local delivery & pick up instore for our local customers, its either charging them freight or not letting them pick up at all because they have a local address. I have talked to Shopify countless of times about this issue with no one being able to solve this problem. We are losing sales customers as they are getting annoyed. Would appreciate any help with this.

2

Hi @PaigeCook ,

Your issue stems from Shopify’s limitations in handling free local delivery and in-store pickup correctly.

  1. Adjust Shopify Settings

    • Create separate Shipping Profiles for local and out-of-town customers.
    • Enable Local Delivery & Pickup under Settings > Shipping and Delivery.

  2. Use a Free/Cheap App:

    • [Store Pickup + Delivery by Zapiet] (Free plan) – Best for pickup & delivery options.
    • [Local Delivery + Pickup by Mageworx] (Free tier) – Supports zip code-based delivery.
    • [Pickup & Delivery Buddy] (Affordable) – Simple pickup/delivery management.

  3. If on Shopify Plus – Use Shopify Scripts to customize shipping logic.