Looking for a Solution for Warehousing and Cash on Delivery in Europe

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Topic summary

Antoine runs an online jewelry store in Denmark and wants to expand to Austria, where Cash on Delivery (COD) is the preferred payment method. He currently works with a Chinese agent who cannot facilitate COD in Europe.

Desired Setup:

  • Warehouse inventory in Eastern Europe for 2-3 day delivery
  • Bulk ordering with warehouse storage
  • On-site fulfillment: removing plastic packaging, placing jewelry in boxes with thank-you cards
  • COD shipping capability

Challenges Encountered:

  • Multiple companies contacted without success
  • Some require Austrian company registration
  • Others don’t offer COD services

Antoine is seeking recommendations for logistics providers or contacts who can help establish this warehousing and COD fulfillment process for the European market. The discussion remains open with no responses yet.

Summarized with AI on October 30. AI used: claude-sonnet-4-5-20250929.
1

Hello,

First of all, I would like to thank everyone who takes the time to read and respond to my message.

I own an online jewelry store in Denmark and currently work with an agent in China who handles the shipping of my products. However, he has no idea how to set up a Cash on Delivery (COD) solution in Europe.

Here’s what I want to set up:

Store my inventory in a warehouse in Eastern Europe to offer 2-3 day delivery.
Order products in bulk and send them to the warehouse.
Have someone on-site to remove the plastic bags from the jewelry, place them in jewelry boxes with a thank-you card.
Ship orders with the Cash on Delivery (COD) option.
I want to expand my business to Austria, where most customers prefer Cash on Delivery. I have already explored several options:

I have contacted multiple companies, but without success.
Some told me that my company must be registered in Austria.
Others simply said they do not offer COD.
I am looking for a solution and don’t know who to turn to. Do you have any recommendations or contacts that could help me set up this logistics process?

Thank you in advance for your help.

Best regards,
Antoine