Good afternoon - I’m hoping someone can help. I sell ebooks from my website using Shopify Lite. (Example bookstore page) Recently, several customers have bought the same ebook twice, and I noticed that amazon has an alert that comes up on their site saying “You already purchased this ebook.” Does…

Where are you wanting this alert to show up?

Ideally, when they add it to their cart. Latest, before they check out.

I guess I didn’t think about it but the problem is customers aren’t always signed in, so you can require sign-in at checkout, but you can’t (that I know of) customize the checkout to alert the customer. Maybe on Shopify Plus it’s possible. In order to know if a customer has purchased a certain book,…

You could also wrap your cart.liquid in code that checks if the user is logged in, and if not it redirects them to the login page. This would need some testing as I’m not sure their products would stay in the cart after login (I assume they would). But that way the cart can’t be accessed unless they…

Thanks a lot - that makes sense, both in terms of why and how. Guess I need to educate my readers to log in, and then set up a way to tag them.

I’m looking to do this with my digital goods store. I would love further instruction or guidance on how to code this to my store to display a “flag” on the products customers already own. We already force log-in for purchase but need to enable a notification that they have already purchased this ite…

@WTS_DrSue you can try this solution: https://apps.shopify.com/product-order-history

That’s great. Can the labels and text be translated ?

Unfortunately, this won’t work for Shopify Lite…

Looking for a way to alert customers that they already bought a product

Shopify Discussion

WTS_DrSue November 2, 2022, 3:25pm 7

Yes, I can see how that’s less than ideal. I do a bit of education work first. Thank you!

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Looking for a way to alert customers that they already bought a product

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