Been looking into what’s available and thought I’d share what current options I’d found in case anyone else was looking for something similar:
- I’ve marked Kyle’s Customer Fields app as an accepted solution because it seems to do what I asked for. Integrates with Zapier allowing Zapier’s SMS upon form submission. Also Zapier connects with Twilio, so we can use our existing Twilio account as a bonus I guess. My only issue is that it’s outside of my price range at $12/month + whatever Zapier’s going to cost.
- An alternative is Form Builder | Mailchimp Forms. Currently they offer SMS alerts when the form is submitted (so I think only to you, not to the form submitter), but it’s in beta at the moment so that may change. It is only one of their features, but it does require a PRO subscriptions, also outside of my price range at $16/month.
- ProWebSms SMS Notifications may or may not potentially be an option. I asked their support if it was possible and got a reply that I can call their API from my backend code where I handle form submit, and gave me some example PHP code. I might be wrong, but as far as I’m aware I have no access to backend/PHP code in Shopify. Their app seems to not be exclusive to Shopify, so I suspect they didn’t realise I was talking about getting it to work in Shopify. At $3/month I’d pay for it if it did work in Shopify, which maybe it does, you’d have ask them further, but at the moment I haven’t pursued my line from their support any further.
- I asked support from Form Builder - Contact Form if their app could do this and they were quite frank that no it doesn’t. Mentioned that they’d noted it down to requested feature so who knows it might become an option in the future. Chances are, if it did, it’d be part of their premium subscription, which is $9.90/month.
- Also looking at the option of building a custom/private Shopify app using Twilio’s API. Seems kinda overkill for this one feature, but oh well.