We are having a bit of a nightmare with the fact whenever we have a sale such as 40% Black Friday all out influencers and people we have gifted vouchers to via sponsorship use their codes on top which are often 20% or the voucher might be for £50 and has a term that they cannot use it with any other offer (only on full price items) but they can still use it.
I know this is a bit of a fundamental issue with the Shopify discount codes and gift vouchers so I’m looking for a solution. Either an app that you can decide to restrict discount codes and/or gift vouchers being used when the sale is on, or an app that simply handles the codes and gift vouchers and provides functionality to do sitewide sales or sales on specific products.
I would gladly welcome any suggestions of apps people have used that cater for this issue.
To basically start over you’d have to shortlist discount apps, and possibly redo how you distribute codes to be less of a free for all
@tobebuilds can regios-automatic-discounts handle distributing codes and-or prevent discounts being combined with on-sale products?
A fix to check for could be to not have discounts combinable and an automatic discount that applies so discount code fails? ← note to self test this.
Such codes should be limited to a segment, i.e. they MUST sign in, that is then not used for other discounts.
using a customer-segment also removing/disabling an offender from using vouchers is simpler.
Or the conditions of the discount only apply to products in a specific collection of which products ARE NOT IN when they are on sale.
ETC.
You should calculate the total dollar value currently in limbo with the current scheme.
If over an unviable threshold, put new system in place then revoke/re-issue new manual discount-codes.
To fix this after the fact is a bit of a band-aid on a headwound.
Doing it in checkout means finding or building a custom cart-validation app.
Post-checkout is a shopify-flow, or mechanic app, task to auto-cancel such orders that fail some business logic.
And or notifies merchant/staff, and the influencer , of the terms violation and removal of privilege’s.
A big tangential solution is a second store, or gated products, specifically for this purpose.
Hi @LuciniLondon ,
You’re correct - you can’t create native discounts that automatically only apply to full-priced items. I recommend you try our app, Discount Bot. It does exactly that, on top of meeting these other items you mentioned:
- You can specify if you need your discounts to apply to full-priced, on-sale, or all items. You can take products in and out of sale without having to come back to the discount configuration to edit it.
- Can create discounts that apply sitewide but exclude hand-picked products and/or collections
- Built-in feature to create bulk codes for every discount type
- Create multi-tier amount-off and BOGO discounts
Please see screenshots below:
If there are any questions, please feel free to reply.
