Please help we have no information on our computer and know we have received an order
Topic summary
A user reports missing information on their screen and mentions they know they have received an order on their computer.
A support representative suggests basic troubleshooting steps:
- Switch to a different browser
- Use a different device
- Clear cookies and cache
- Restart the device
The issue remains unresolved and awaits further updates on whether these troubleshooting steps resolve the display problem.
Kindly try to do some troubleshooting first such as switching to a difference browser, use a different device, clear your cookies and cache, and restart device.