Loyalty program app limitations, need help!

Hey everyone,

I have been searching high and wide for a loyalty program app that has a specific functionality which you would think would be so basic, but none that I have come across can accomplish. Currently, I am using which works well, but is missing this basic function. That functionality is: different earning programs for customer groups based on customer tags. Every loyalty app I’ve tried (and that is A LOT) offers “tiers” however the entry criteria is always automated based off of lifetime spend or points collected.

Example: Regular customers earn 5 points per $1 spent, tagged customers would earn 10 points per $1 spent.

Any tips would be greatly appreciated!

Have you tried emailing a couple of loyalty app developers? Maybe one of them is willing to add it for you.