Made in china to USA duties miscalculations

Topic summary

A merchant is experiencing significant undervaluation issues with duties calculated on Chinese-made goods when shipping from Canada to the US.

Key Details:

  • Using Shopify’s “Collect duties and import taxes” feature
  • The duty calculations appear substantially lower than expected
  • Specifically affects products manufactured in China being exported from Canada to the United States

Current Status:

  • The issue remains unresolved
  • The merchant is seeking feedback from others who may have encountered similar problems with Shopify’s duty calculation system
Summarized with AI on October 24. AI used: claude-sonnet-4-5-20250929.

We are using Shopify’s Collect duties and import taxes. So far so good, but I am noticing a major undervaluation on Chinese made goods duties on exports to the US from Canada. Anyone faces the same scenario?