Hi!
We have linked to out email a few places on our webside using the mailto: link.
When clicking the links on a phone, a new window opens and you can write a email directly to us.
But this doesn’t work on Chrome or Safari, is it anyone with the same problem?
Thank you!
Johannes
Hello @Johannes95
To provide you with the most precise solution in this case, could you please share your page URL ( with pass if your store password is enabled )?
Thank you and hope to hear from you.
Best regards,
GemPages Support Team
Hi @Johannes95 ,
When you use mailto:link, your device must have an email app for it to work. For example, my computer device has an application called Mail, you connect your account. Then click on the mailto link, it will show the popup of that email app
I hope it would help you
Best regards,
Richard | PageFly
Hi @PageFly-Richard !
That makes sense! Because I dont have an email app on my Mac at the moment. I have that on my phone, so thats probably why it works there.
Thank you!
Hi @GemPages !
It was only a problem on my Mac, because I dont us an email app at the moment. Did not think of that..
But thank you for answering anyway!
Johannes
