A Shopify store owner initially reported menu navigation problems after adding Dripshipper, where clicking ‘Coffee’ redirected to the main menu instead of showing products. Custom code changes were suspected as a potential cause.
Resolution of Menu Issue:
Another user shared a helpful community thread about making parent menu items clickable when submenus are present
The original poster resolved the initial menu navigation problem independently
New Issue Identified:
The actual problem is with product fulfillment settings: coffee and tea items incorrectly show “pick up only” instead of shipping options
There’s no option to designate products as “physical item” for Dripshipper fulfillment
Dripshipper customer service is currently working on resolving this fulfillment configuration issue
Status: The menu issue is resolved, but the shipping/fulfillment problem remains open and is being handled by Dripshipper support.
Summarized with AI on October 26.
AI used: claude-sonnet-4-5-20250929.
I hope this message finds you well! My name is Sydney, and I am experiencing some issues with my Shopify store’s menu and product links.
Recently, I added Dripshipper to my store and noticed that my main menu is not functioning correctly. Specifically, when I click on the ‘Coffee’ menu item, it redirects me back to the main menu instead of displaying the coffee products. I have checked the collection settings and ensured that products are added to the ‘Coffee’ collection, but the issue persists.
Additionally, I have made some custom code changes to my theme, which may have contributed to this problem. I would greatly appreciate any guidance on how to resolve these menu issues and ensure that my product links work correctly.
Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.
Thanks for bringing this up I had a similar issue where parent menu items wouldn’t open properly when submenus were present. What helped me was this thread: Navigation Menu Parent item not clickable. It explains how to make parent links clickable again without breaking the dropdown.
not a menu issues, when you go to add coffee or tea to cart. it says pick up only. but it should just be shipping, and there is no where in my products to select “physical item” for shipping stuff-fullfilled by drip shipper
. customer service is workin on it. i was able to figure out my initial issue