Issue: In a Shopify store’s header, the top-level “Products” menu displays three subcategories on hover, but clicking “Products” does not navigate to the link/directory assigned in the Shopify editor.
Request: Guidance to make the parent “Products” tab clickable so it opens its assigned destination (e.g., collection or directory).
Latest update: A responder asked for the store URL to investigate; the store owner shared it privately via WhatsApp.
Status: Unresolved in-thread; troubleshooting is pending based on the shared store details. No solution or steps have been posted publicly.
Notes: No images or code were provided. Key open question is why the parent menu item doesn’t follow its assigned link when it has submenus (theme or navigation behavior may be involved).
Hey, so I have a “Products” tab on my website, it has 3 different subcategories. When I hover over the “products” menu, it shows the subcategories, but If I were to click on it, it wouldn’t take me to the directory I’ve given him in the shopify editor.
I have no idea how to fix it. Can someone help me?
Hi @Grivii , can you share your store url?
Hey, I’ve messaged you on WhatsApp.