I uploaded this image to my homepage slideshow but it is noticeably less quality than the image. How can I fix this? The image is in a 9:4 ratio and is 2048 x 910px.
Topic summary
A user uploaded a 2048 x 910px image to their homepage slideshow but noticed significant quality loss compared to the original. The image appears compressed on the storefront to 1400 × 622px.
Suggested solutions include:
- Uploading a higher resolution version (4096 x 1820px recommended)
- Converting to SVG format for sharper display
- Investigating the upload location/settings where compression may be occurring
Current status:
The user confirmed the original image is sharp and Shopify is compressing it. A helper requested a screenshot of where the image is being uploaded to identify the compression source. The issue remains unresolved as the user seeks clarification on how to prevent the automatic compression.
1 Like
Hi @Jarch2
Can you share me your store url & password (if applicable) then I will check then give you the solution
Which slide show section are you using? I see the image on storefront have Intrinsic size is 1400 × 622 px so we should update at the upload side
Is there a way to make the size bigger?
can you screenshot where did upload and select this image?
Hello @Jarch2
Higher Resolution Image Upload - 4096x1820px
Hi @Jarch2
I noticed that your original image isn’t very sharp either. You could convert the image to SVG format and choose sharper images.
Best,
DaisyVo
The image is sharp, shopify just compresses it
what do you mean?