Manage staff permissions to hide specific products & segments

Shopify Discussion

Topic summary

A user seeks to restrict a staff account’s backend access to specific products, collections, and customer segments in Shopify—preventing them from viewing, editing, or deleting certain items. They ask whether bulk restrictions are possible and if any apps provide this functionality.

Current responses indicate:

  • Shopify’s native staff permissions grant access to entire admin sections, not granular item-level controls
  • Custom code cannot modify the core platform’s permission system, only storefront elements

Status: The discussion remains unresolved with no viable solution identified. The requested granular backend permissions appear unsupported by Shopify’s current architecture.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

We need to restrict backend access accordingly to prevent unnecessary visibility from a certain staff account. Specifically, we need to:

  • Restrict a specific staff account from viewing, editing, or deleting certain products and collections in the backend. Can this be applied in bulk if needed?

  • Restrict the same staff account from accessing certain customer segments and customer details in the backend.

Is there a way this can be achieved or an app that provides this functionality?
(reminder this is NOT for Store front, front-end or customers but for backend and staff accounts. )

Hopefully someone can help me out with this,
Thank you!!

2

providing staff access to a section of your admin will allow them to access almost all functions of that area. I don’t think what you want to do is possible

3

is there maybe a custom code solution to this?

4

custom code can be used to make changes to your site. you cannot change the code of the platform itself.

not really sure why anyone would want this so it wouldn’t be something they would consider implementing.