Hello, I run a subscription business and I recently changed my store to a new theme. Suddenly our users can’t modify their subscriptions when logged in. It used to say “Manage Subscriptions” - now nothing shows up.
We use Recharge as the subscription management tool.
Thanks!
Hi August
can you share the URL of your shop?
That’s a link that Recharge likely put in your theme for you. When you changed themes you lost it. Here’s a help article for re-adding it: https://support.rechargepayments.com/hc/en-us/articles/1500004799041-Confirming-that-the-Account-Access-link-is-installed
(DM me if you’re interested in an alternative to Recharge I’d love to set you up with a demo of Awtomic to see if we can help with any of your subscription needs)