hey all. I have recently found out that there are many customers on my page who fill out their names, email, adress, and stay subscribed however do not purchase anything. Its worrying since the ratio is quite large. The adresses and emails all seem legit so I doubt these are just people spying or do…

Hi @ManuelH . Kindly consider the following suggestions: Checkout Process: Make sure your checkout process is smooth and user-friendly. Any hiccups here can lead to cart abandonment. Payment Methods: Ensure you offer various payment options. Some customers might leave if their preferred method…

Hi, Hope following will help you Analyze user behavior to find drop-off points. Check checkout process is user-friendly or not Remove barriers like - unexpected costs or limited payment options. Gather customer feedback to understand pain points. Follow up with non-purchasers. Address psychol…

will try that however I already did plenty of tests with real adresses in the country and it worked fine, though it was failing at the beginning.

I think I have these all covered well

I sent out emails asking non buyers for feedback. so far no replies just opened emails.

It’s hard to tell like thiss I will need to dive in site to be sure what is going on

Hi Manuel, If you’re after customer insights before purchase, I have just launched QCards Checkout Surveys It’s an App you can install to setup question cards that you can drop in your checkout. To ask key questions about your checkout drop off. When I last used it, I had a conversion rate of 50%…

Hi ManuelH, I see that you got a few pointers in replies, I would add one more: in order to be able to improve conversions you need to have more data on what is happening. You need to know which products are attracting the views, going through the funnel but in the end getting abandoned, so that yo…

Many Initiated Checkouts But Few Sales In Comparison - WHY?

Shopify Discussion

Boki97 June 18, 2024, 9:01am 2

Make sure you set-up all shipping zones are rates correctly. Made test with customer address to be sure it’s not based by address.

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Many Initiated Checkouts But Few Sales In Comparison - WHY?

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