We have a unique business entity/market configuration, and I cannot seem to figure out how to set it up properly in Shopify.
We have 2 business entities: our ‘USA’ entity & our ‘Canada’ entity. Our online store sales (regardless of which market they are from) should all flow into our USA entity, our US Brick & Mortar sales through POS should also flow into our USA entity (all should payout in USD to our US Shopify Payments account). However, our CA Brick & Mortar sales through POS should flow into our Canadian entity (should payout in CAD to our CA Shopify Payments account).
We were hoping we could leverage the same Shopify store to support all of the above. How can we setup our account to support this?
HI， @hd-evo
Shopify stores typically do not support the simultaneous use of multiple Shopify Payments accounts for a single store. Each Shopify store can only be linked to one Shopify Payments account. This means all orders processed through Shopify Payments will be settled into the same account, and funds cannot be split by sales channel. However, I am not certain if there is a payment app with split settlement functionality available to handle this. It is recommended that you research this further. If such an app exists, this issue will be resolved.
UPDATE: We were able to accomplish this by creating a sub-market for Canadian Retail and adding all of our CAN POS locations to that market and then by updating the entity for that sub-market alone to use our Canadian entity. I was able to validate presentment vs. payment currency by submitting test orders and having a dev pull Shopify’s transaction object JSON record. I hope this is helpful to others!