Marketing emails not showing under Customer Timeline

I don’t understand why our marketing campaign emails are not showing under the customer timeline? Any help would be greatly appreciated. Thanks.

Hello @ShopIDCAdmin

To provide you with the most precise solution in this case, could you please share your page URL ( with pass if your store password is enabled )?

Thank you and hope to hear from you.
Best regards,
GemPages Support Team

Our URL is https://shopidc.com/

Yeah this is really cumbersome. We migrated a client from Klaviyo to use the native Marketing and there’s hardly any data for deliverability or what actions are being taken on a customer level.