MarketingEvent data is null for bulk Graphql query

Retired Boards Appdev Customers Discounts And Orders
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1

Hi there,

I have troubles accessing marketingEvent field of Order’s data using Bulk GraphQl query. But regular non-bulk query works perfectly at the same time.

{
  orders(first: 100) {
    edges {
      node {
        customerJourneySummary {
          lastVisit {
            marketingEvent {
              channel
            }
          }
        }
      }
    }
  }
}

The result looks following

{"id":"...","customerJourney":{"firstVisit":{"marketingEvent":null},"lastVisit":{"marketingEvent":null}}}

Please, provide any details, solutions for the issue. Is it a known issue?

2

Hey @Lafroaig

Are you able to DM me store details so I can investigate?

3

Hi @SBD @Lafroaig
I came across your post while searching for a solution to a similar issue we’re having with Order CustomerJourney data. Could be related?

I have posted this here: https://community.shopify.com/c/graphql-basics-and/order-customerjourney-data-is-always-null/td-p/2313279

I can share the list of effected stores we have, and the test data we have collected also.

4

Also facing the same issue regarding customerJourney data coming null, have you resolved the issue?

5

See: https://community.shopify.com/c/online-store-and-theme/order-customerjourney-data-is-always-null/m-p/2381965/highlight/true#M9291