I am not getting market place orders from Amazon.
Also getting the same error.
My order finally about 2hrs late came through to shopify.
We’ve been having issues with it all day. I am seeing the same error message you shared, & are having issues with orders importing & posting back tracking from eBay, Amazon, & Walmart. Our older stuff from eBay & Amazon did sync a bit ago, but the newer orders at still stuck. Our Walmart tracking #s posted back a bit ago too, but no Walmart orders have made it in to MC since about 7:30 am I think.
I cannot get into marketplace connect either. I won’t load on three devices.
Just now started working again for me
Hi Annie,
JoyV here from Marketplace Connect support. If you are still receiving the display error on the Marketplace Connect app, kindly contact our support team directly at marketplace-connect@shopify.com so we can further assist you with this concern.
Hi MarkSudberry,
JoyV here from Marketplace Connect support. Kindly check if there is a reauthorization popup that will be displayed once you visit the app’s listings page. If our Amazon token is revoked, we will not be able to sync your orders from Amazon and your listings.
You may also contact our 24/7 support team at marketplace-connect@shopify.com so we can further investigate your account and your Amazon orders.
Hi HEATHERBRADSHAW,
JoyV here from Marketplace Connect support. We will be more than happy to assist you with all your concerns, kindly contact our support team directly at marketplace-connect@shopify.com so we can further help you.
Hi MrBirdBox,
JoyV here from Marketplace Connect support. If you are still seeing this error message on the Marketplace Connect app, kindly contact our support team directly at marketplace-connect@shopify.com so we can further check your account.