Hello,
Hopefully someone will be able to help me.
We are having serious issues with Marketplace Connect and link listings being inconsistent.
When i first linked all the stores, there was zero issues. All listings were matched.
It’s been a couple of months since we first set it up, but are now planning to exclusively move over that this service.
What I am finding, is that after these couple of months, ebay is now showing 0 matching SKU’s.
We have just had a rebranding and name change, so i thought maybe it’s because it’s using the old username.
I removed the current ebay link and created a new link, with the new username, and after doing that it showed all the SKU’s are matched again.
I come back to the office today, and they are back to 0 matched!
Also, Amazon was the same; had matched all SKU’s when setting it up, but now showing 0.
The strange thing is, Amazon is showing 0 matched SKU’s, but at the same time it is still actually syncing and updating stock.
I have tested it with one SKU, increasing the QTY’s on amazon itself, multiple times now, and it is syncing back to the QTY’s i have on shopify, everytime.
I’m honestly just confused.
Why is amazon syncing stock, when it’s showing 0 matched SKU’s?
Why does ebay say it’s matched all our SKU’s, only for some time later to go to 0 matched SKU’s?
It’s a mess, to be honest.
Any help would be appreciated.
Thank you