Hello,
Old person here, struggling with the integration to Ebay from Marketplace Connect.
The only issue I have now is that Ebay is not seeing my rates properly.
I have 3 rates on shopify which are weight conditional. (I use postal method for small and large parcels and independant couriers for my large items.)
Ebay is listing all these rates rather than bringing through or picking the correct one for the weight. I am guessing it may ne something with the mapping choice, but having experimented I am stuck.
All help appreciated.
Andrea.
Hello Andrea,
Josh here from Shopify Marketplace Connect Support.
If your prices primarily vary due to differences in how they’re shipped, it could be best to take advantage of eBay’s Business Policies. You can go to the Marketplace Connect app’s Settings page and look for the eBay Business Policies section.
Once you’ve set them up on eBay, you can tick the checkbox for Enable business policy mode on the app, and then click Refresh Policies.
In doing so, you will be able to select the Shipping policies on each of your eBay listings.
If you need more assistance, you can send us an email at marketplace-connect@shopify.com or click on the Chat button on the lower-right portion of the app - support is open 24/7 so please don’t hesitate to reach out any time.