After 7 years of using Shopify’s payment platform for my lash, wax, and medspa business, I was abruptly removed without warning. Initially selling clothing, our business expanded to include medspa services. Shopify cited a BRAM violation, leading to extensive research which revealed I had been placed on Mastercard’s MATCH list for “Illegal activity and selling drugs.” This designation effectively blacklisted me from all payment processors, severely impacting the business I had painstakingly built over the years. Despite operating strictly within the law and without any investigation, our inclusion on this list stemmed from offering semaglutide as part of our medspa services. This unjust situation has forced me to seek legal counsel to understand and rectify the circumstances that have devastated my livelihood. Shopify offered no help, guidance or solution for me. The mastercard MATCH list will basically ruin you and you will have no where to turn or get any answers. If anyone has any recommendation on how to get me off this list or why thousands of other websites do sell and ship semaglutide with no issue I would like to understand why my business, who has operated strickly within the law as a medspa offering things like Botox and semaglutide with prescription and in person ONLY was affected in this way.
i learned the hard way what your going thru now… make a new LLC or better a S corp with new bank account Off-shore domain based in iceland, sweden or similar. go to paymentcloud and get a high risk payment gateway. you shouldn’t have any issue. move on.. its not worth fighting the match list BS.