A seller is experiencing a technical issue where buyers can still select Media Mail as a shipping option at checkout, despite having disabled it in their shipping settings.
Troubleshooting attempts:
Current status:
The problem persists despite these efforts, and support chat has not provided a solution. The seller is seeking help from the community to resolve this configuration issue.
Im having an issue with people selecting Media mail at check out when I have toggled media mail off on my shipping settings. I have tried several troubleshooting things like uninstalling the whole usps system then putting it back and then taking off media mail again but still nothing… and the chat help has been not helpful at all it
HELP!