Hello @Moeezahmad9 ,
Can you please share your store URL so that I can check from my side?
Topic summary
Main issue: Promotions placed in the site’s mega menu display correctly on desktop but do not appear on mobile.
Context: A mega menu is a large drop-down navigation that can include rich content like promotional banners or images. The poster shared screenshots showing the discrepancy between mobile and desktop views, indicating the mobile version lacks the promotional content.
Recent updates:
- Community members requested the store URL to inspect behavior directly across devices.
- They also asked how the promotions were added to the mega menu (e.g., configuration steps), to determine the cause.
Actions requested:
- Provide the store URL.
- Describe the method used to add promotions to the mega menu (theme settings, custom code, or app), to enable targeted troubleshooting.
Status: No resolution yet; the thread is awaiting the requested information. Images are central to understanding the issue (mobile vs desktop screenshots).