Menu item doubles in header

Topic summary

A user is experiencing a navigation menu issue where the “Shop” menu item appears twice: once as the main dropdown trigger and again within its own dropdown list.

Troubleshooting attempted:

  • Checked menu settings for duplicate entries
  • No duplicates found in the menu configuration

Current status:

  • Issue remains unresolved
  • Likely a theme-level bug rather than a configuration error
  • User plans to contact the theme developers for support

This appears to be a third-party theme issue requiring developer intervention, as standard menu settings don’t show any obvious duplication.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.

Hello,

I’m trying to eliminate the second “Shop” label in the menu, but so far no luck.

If someone has experience with navigation menu issues, it would be so great to have input from you to solve the issue..

In the main menu, the item “shop” drops down to reveal the menu items, however it also lists itself in the dropdown list of items. So how do I remove the doublet?

Thank you for reading my question..

Hey there! It sounds like you’re having a bit of a tech hiccup with your website. For the About Us and Contact Us pages, try checking your page settings to make sure they’re published and not set to draft or private. As for that pesky double “Shop” in your menu, you might want to dive into the menu settings and see if there’s a duplicate entry you can remove. Sometimes it’s just a little glitch in the system! If you’re still stuck, reaching out to your website’s support team might be a good move. Good luck!

Hi Matt,

Thanks for the reply.

I think you are right that this seems like a job for the theme developers.

As there are no double items in the menu setup..