Menu items linking to same page please help

Store Design
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Topic summary

A user is experiencing a navigation menu malfunction where multiple dropdown menu items (Shipping and Tracking, FAQ’s, Return Policy, About Us) all redirect to the same FAQ page, except for the Contact link which works correctly.

Key Details:

  • All menu items are properly linked to their respective pages in navigation settings
  • The issue appeared suddenly a few days ago without any intentional changes
  • Previously, all links functioned normally

Potential Cause:

  • The user recently installed PageFly Landing Builder app (approximately a week ago) but never actively used it
  • Uncertain if the app installation somehow triggered the linking problem

Current Status:

  • Issue remains unresolved
  • Another user has reported experiencing identical menu linking problems, suggesting this may be a broader technical issue
Summarized with AI on November 12. AI used: claude-sonnet-4-5-20250929.
1

Can someone please help me fix this issue it is so frustrating. I have not had a problem with this ever and I havent done anything different. I noticed a few days ago when I was testing out my links that when I click them it all links me to the same stupid ass page.

THE ISSUE IN DETAIL:

So I have a dropdown menu with the link options “Shipping and tracking, FAQ’s, Contact, Return Policy and About Us”. I have created pages for all of these menu items and linked each menu link to the correct page in navigation settings. HOWEVER, when I click on any other menu item that isn’t “contact” it all links me to my FAQ’s page. So when I click “return policy” it takes me to the FAQ page, this does this with all menu items except for my “contact” page. Why is this? Everything was working fine and I did not have this issue until recently. I have not done anything different so I am very confused.

2

And I am good thank you for asking what about you? Also just to mention I had downloaded Page fly landing builder to my store but didn’t use it for anything so I dont know if somehow that had something to do with the issue? It is just weird because even though I didn’t use that app it never affected my landing pages and menu links until literally a week ago. So if that is the issue I don’t understand how when I never used it, I just had it downloaded.

3

Hi! was there a resolution for this, I’m currently having the same issues.